Inaugural Cocktail
2023-11-01
Congress Agenda
2023-11-02
Opening event image
19:00 - 22:00
Opening event
Registration image
07:15 - 08:30
Registration
Welcome Remarks image
08:30 - 08:45
Welcome Remarks
Welcome Remarks image
Dr. Daniel Rivera
Minister of Public Health and Social Assistance
Panel: Opportunities in Latin America as a Health Tourism Hub image
08:45 - 09:35
Panel: Opportunities in Latin America as a Health Tourism Hub

LATAM is consolidating its position as a competitive healthcare alternative for thousands of international travelers seeking high-quality medical care at an affordable cost. To maximize its potential as a unified destination, we will explore the opportunities and challenges that require the strategic alignment of the countries in the region. We will present the perspectives, learnings, vision and success stories from Mexico, Dominican Republic, Colombia, Panama and Guatemala.

Panel: Opportunities in Latin America as a Health Tourism Hub image
Dr. Javier Potes (Moderator)
General Manager of the Mexican Hospital Consortium
Panel: Opportunities in Latin America as a Health Tourism Hub image
Dr. María Fernanda Valencia Gamba
Director of the Colombia International Office of the Imbanaco Clinic – Quironsalud Group
Panel: Opportunities in Latin America as a Health Tourism Hub image
Mr. Mario López Salguero
President of the Health and Wellness Tourism Cluster of Guatemala
Panel: Opportunities in Latin America as a Health Tourism Hub image
Dr. José Natalio Redondo
Chairman of the Board of Directors of the Rescue Group
Panel: Opportunities in Latin America as a Health Tourism Hub image
Dr. Theodoro Constantinau
General Manager (CEO) The Panama Clinic
Panel: Challenges for Training and Attracting Human Capital in the Health and Tourism Industries image
09:35 - 10:25
Panel: Challenges for Training and Attracting Human Capital in the Health and Tourism Industries

The pandemic, the digital transformation and the changing habits of the new generations have significantly impacted the health and tourism sectors. This situation highlights the need to address new challenges to be able to anticipate and respond effectively to the requirements of professionals and technicians in these industries. It represents a great challenge that leads us to reflect on what will be the competencies and strategies to train, attract and retain our human talent.

Panel: Challenges for Training and Attracting Human Capital in the Health and Tourism Industries image
Ms. Amelia Reyes Mora (Moderator)
President of AF Comunicación Estratégica
Vice President of the Dominican Health Tourism Association (ADTS)
Panel: Challenges for Training and Attracting Human Capital in the Health and Tourism Industries image
Dr. Roosevelt Fajardo Gómez
Director of the Education and Knowledge Management Main Line
of Fundación Santa Fe de Bogotá
Panel: Challenges for Training and Attracting Human Capital in the Health and Tourism Industries image
Dr. Eddy Pérez-Then
Director of the School of Medicine and the Center for Global Research in Health
and Biotechnology of the Universidad Dominicana O&M
Panel: Challenges for Training and Attracting Human Capital in the Health and Tourism Industries image
Ms. Tamara Vásquez Sosa
Director of the School of Tourism Iberoamerican University (UNIBE)
Panel: Challenges for Training and Attracting Human Capital in the Health and Tourism Industries image
Dr. Togarma Rodríguez
Director of the Editorial Board of Dominican Medical Archives
of the Dominican Academy of Medicine
NETWORKING BREAK image
10:25 - 10:45
NETWORKING BREAK
Panel: How Top Tech Trends will Transform the Health and Insurance Industries image
10:45 - 11:35
Panel: How Top Tech Trends will Transform the Health and Insurance Industries

Undoubtedly, new technologies play an essential role in medical decision making in order to promote patient wellbeing. We have at our disposal multiple resources, such as the electronic medical record, image digitalization, mobile applications, telemedicine, big data and artificial intelligence, which make it easier for healthcare centers, insurers, the pharmaceutical sector and regulators to build an ecosystem that promotes accessibility and continuity of care, to open the way to a more personalized, preventive and predictive medicine.

Panel: How Top Tech Trends will Transform the Health and Insurance Industries image
Mr. Fedor Vidal (Moderator)
CEO of Arium Salud Digital
Panel: How Top Tech Trends will Transform the Health and Insurance Industries image
Mr. José David Montilla
Vice Minister of Digital Agenda
Panel: How Top Tech Trends will Transform the Health and Insurance Industries image
Mr. Víctor Rojas
Executive Vice President Seguros Reservas
Panel: How Top Tech Trends will Transform the Health and Insurance Industries image
Mr. Joaquín Toribio
CEO of MacroTech
Panel: How Top Tech Trends will Transform the Health and Insurance Industries image
Mr. Esteban Álvarez
Director of the Health Sector and Business Processes of the Northern Cluster of Skymed
Panel: Tourism and Health: a Synergy that Boosts the Economy and Promotes Sustainable Development image
11:35 - 12:25
Panel: Tourism and Health: a Synergy that Boosts the Economy and Promotes Sustainable Development

Tourism is the main economic engine of the country and despite the great challenges it has faced in recent years, it has demonstrated its strength and resilience. The leadership of the tourism and health cabinets, the public-private synergies, the effective management of the challenges of the pandemic, the robustness and confidence of the financial sector, have allowed to continue making new investments in technology, tourism, and health infrastructure, boosting economic development, job creation and health and wellness tourism.

Panel: Tourism and Health: a Synergy that Boosts the Economy and Promotes Sustainable Development image
Mr. Javier Tejada (Moderator)
President of United Capital
Panel: Tourism and Health: a Synergy that Boosts the Economy and Promotes Sustainable Development image
Mr. Samuel Pereyra
General Administrator of Banreservas
Panel: Tourism and Health: a Synergy that Boosts the Economy and Promotes Sustainable Development image
René Grullón Finet
Senior Executive Vice President of Banco Popular Dominicano.
Panel: Tourism and Health: a Synergy that Boosts the Economy and Promotes Sustainable Development image
Mr. Luis Molina Mariñez
Senior Vice President of Corporate and Business Banking
of Banco BHD
Panel: Tourism and Health: a Synergy that Boosts the Economy and Promotes Sustainable Development image
Mr. Felipe Amador
CEO of Advanced Capital Group
Conference: Presentation of the Results of the Health Tourism Study 2023 image
12:25 - 12:50
Conference: Presentation of the Results of the Health Tourism Study 2023

The Dominican Republic has established itself as the leading medical tourism destination in the Caribbean region. However, we must recognize that competition is global and we have important challenges to address. Therefore, we need information for effective and timely decision making. We will present the results of the second diagnostic study of health and wellness tourism, which will provide us with updated post-pandemic data to be able to carry out better strategic planning for the sector at the national and regional levels.

Conference: Presentation of the Results of the Health Tourism Study 2023 image
Dr. Alejandro Cambiaso
President of the Dominican Health Tourism Association (ADTS)
Conference: Challenges and Opportunities for the Positioning of a Destination image
12:50 - 13:15
Conference: Challenges and Opportunities for the Positioning of a Destination

The World Tourism Organization (UNWTO) declared the Dominican Republic the first country in the world to achieve full tourism recovery after the pandemic. The leadership exhibited by the tourism cabinet and the Dominican Ministry of Tourism was characterized by an unprecedented multi-sector public-private partnership, from which there are many lessons learned. In this presentation we will also look at innovations, data and diversification strategies, which will be part of the pillars to continue positioning the destination.

Conference: Challenges and Opportunities for the Positioning of a Destination image
Mr. David Collado
Minister of Tourism (MITUR)
LUNCH BREAK image
13:15 - 14:30
LUNCH BREAK
Panel: How to Innovate and Improve the Patient Experience in the Health and Medical Tourism Sector? image
14:30 - 15:20
Panel: How to Innovate and Improve the Patient Experience in the Health and Medical Tourism Sector?

The patient experience encompasses the patient’s journey, from the first contact with a destination, medical center, insurance coverage, cost transparency and continuity of care, access to their records and medications, and numerous factors related to expectations, cultural competencies, quality and warmth of service. It is a concept that has been evolving and includes new technological advances and indicators that will be part of the discussion of this interesting forum.

Panel: How to Innovate and Improve the Patient Experience in the Health and Medical Tourism Sector? image
Dr. Rodolfo Núñez-Musa (Moderator)
Medical Director of Caribbean Health TPA
Panel: How to Innovate and Improve the Patient Experience in the Health and Medical Tourism Sector? image
Dr. José López
Vice President of Health at Central Romana Medical Center
Panel: How to Innovate and Improve the Patient Experience in the Health and Medical Tourism Sector? image
Ms. Laura Porcella
Senior Ambassador Latin America of International Patient Development
for Hospital for Special Surgery (HSS)
Panel: How to Innovate and Improve the Patient Experience in the Health and Medical Tourism Sector? image
Dr. Raúl Del Toro Toral
General Manager and CEO of Odontologique
Panel: How to Innovate and Improve the Patient Experience in the Health and Medical Tourism Sector? image
Mr. Andrea Dacquino
Executive Director of Global Patient Services
NewYork-Presbyterian Hospital
Panel: International Accreditations as a Support to Create a Culture of Quality image
15:20 - 16:00
Panel: International Accreditations as a Support to Create a Culture of Quality

The quality and safety of health services are the main attribute to position a health center and a destination. In this panel we will discuss local standards of qualification, local quality seal initiative and international accreditations as a fundamental part of creating a culture of quality, patient, and family centered care.

Panel: International Accreditations as a Support to Create a Culture of Quality image
Mr. Lorenzo Ramírez (Moderator)
Executive Director of the Dominican Institute for Quality (Indocal)
Panel: International Accreditations as a Support to Create a Culture of Quality image
Dr. Antonio Acosta-Rua, PhD
CEO of Health Choices International and
Accreditation Commission for Health Care (ACHC) International - Latin America
Panel: International Accreditations as a Support to Create a Culture of Quality image
Mr. Bill Cook
Director of Business Development and Marketing at Global Healthcare Accreditation
Panel: International Accreditations as a Support to Create a Culture of Quality image
Dr. Juan Gerardo Mesa
Director of Qualification and Accreditation for the
Ministry of Public Health and Social Assistance.
Panel: International Accreditations as a Support to Create a Culture of Quality image
Dr. Gastón Gabin
Chief Executive Officer Diabetes, Obesity and Specialties Medical Center (CEMDOE)
NETWORKING BREAK image
16:00 - 16:20
NETWORKING BREAK
Panel: New Opportunities for Wellness and Retirement Tourism image
16:20 - 17:10
Panel: New Opportunities for Wellness and Retirement Tourism

Wellness tourism represents more than 600 billion dollars worldwide, making it an important and desirable niche market for Latin America. The Dominican Republic has a magnificent natural environment and a solid hotel infrastructure that allows us to create an attractive complementary wellness offer. Likewise, our political and economic stability and the strengthening of the health and medical tourism sector allow us to glimpse the potential for the development of retirement communities.

Panel: New Opportunities for Wellness and Retirement Tourism image
Mr. David Llibre (Moderator)
President of the National Hotel and Tourism Association
of the Dominican Republic (Asonahores)
Panel: New Opportunities for Wellness and Retirement Tourism image
Mr. Flavio Acuña
Vice President of the Ibero-American Association of Wellness and Health Tourism
and Delegate of the American SPA Association.
Panel: New Opportunities for Wellness and Retirement Tourism image
Ms. Yudit García Rodríguez
President of the Santo Domingo Hotel Association
Panel: New Opportunities for Wellness and Retirement Tourism image
Mr. Rafael Blanco Canto
Advisor to the Ministry of Tourism (Mitur)
Panel: New Opportunities for Wellness and Retirement Tourism image
Ms. Irene Campaña
Director of the Spa and Wellness Center at Casa de Campo Hotel
Panel: The Dominican Health Tourism Value Proposal image
17:10 - 18:00
Panel: The Dominican Health Tourism Value Proposal

For a health center to stand out internationally, it requires planning, a focus on protocols, quality, safety, differentiating factors and an effective communication strategy to attract patients. In this panel we will talk about the health services that support the Dominican offer for medical tourism and what are its main competitive advantages, challenges and opportunities to expand its reach.

 

Panel: The Dominican Health Tourism Value Proposal image
Dr. Arnaldo Espaillat (Moderator)
Medical Director Instituto Espaillat Cabral and
Board Member of HGPS
Panel: The Dominican Health Tourism Value Proposal image
Dr. Sergio Guzmán
President of the Dominican Society of Reconstructive
and Aesthetic Plastic Surgery (SODOCIPRE)
Panel: The Dominican Health Tourism Value Proposal image
Dr. Virginia Laureano
President of the Dominican College of Dentists (CDO)
Panel: The Dominican Health Tourism Value Proposal image
Dr. Héctor Sánchez Navarro
Director of the robotic surgery program, deputy general director,
member of the Board of Directors and CEO of HOMSMeta Integra
Panel: The Dominican Health Tourism Value Proposal image
Mr. Carlos Prato
President of IMG Hospital
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This agenda is not final and is subject to change. © 2023