Inaugural Cocktail
Opening event
7:30 – 10:00 p.m.
Congress Activities
Registration
7:15 – 8:30 a.m.
Opening Remarks
8:30 – 8:45 a.m.
- Dr. Víctor Atallah
- Minister | Ministry of Public Health and Social Assistance
CONFERENCE: Revolutionizing Health Tourism: The Power of AI
Artificial intelligence (AI) is fast becoming a transformative force in a wide range of industries, and healthcare tourism is no exception, improving personalization of care, operational efficiency, innovation and economic impact.
AI uses advanced algorithms to improve the efficiency of services and one of its most revolutionary aspects is its ability to adapt and learn from previous experiences. We will provide a comprehensive view of how AI is changing the healthcare tourism landscape and what we can expect in the future.
9:00 – 9:45 a.m.
PANEL: Challenges, lessons learned, and opportunities in health tourism and medical tourism
Medical tourism and health tourism present a series of challenges and lessons learned that are crucial for their development and sustainability, but also offer numerous opportunities to improve the quality of medical care and contribute to the economic development of the recipient countries.
9:45 – 10:30 a.m.
- Amelia Reyes Mora (Moderator)
- President | AF Strategic Communications / Vice President | Dominican Association of Health Tourism (ADTS)
- Dr. José Natalio Redondo
- Health Advisor | Ministry of Tourism (MITUR) / CEO | Rescue Group
- Dra. Virginia Laureano
- President | Dominican College of Dentists (CDO)
- Milagros Ureña
- General Director | CEDIMAT
- Dr. Aniceto Rodríguez Delgado
- President | Dominican Society of Plastic, Reconstructive, and Aesthetic Surgery (SODOCIPRE)
CONFERENCE: Leadership and Sustainability: Pillars of the Future of Health in Latin America
This theme would explore how visionary leadership drives excellence in medical tourism by fostering innovation, infrastructure development, quality certification and the creation of strategic alliances. It would also address the role of leaders in attracting international patients, the use of technology to enhance the patient experience, and building trust in healthcare services.
10:30 – 11:00 a.m.
- Dr. Henry Gallardo
- President | International Hospital Federation (IHF) General Director | Fundación Santa Fe de Bogotá
NETWORKING BREAK
11:00 – 11:20 a.m.
PANEL: Transformative Finance: Strategic Investment and Financing in Health and Well-being
Financing is essential for the growth and sustainability of health tourism, improving infrastructure, the quality of services and the competitiveness of destinations. They improve accessibility and complementary services, such as transportation and accommodation, making the health tourist experience more comfortable and attractive.
11:20 – 12:10 p.m.
- Dr. Alejandro Cambiaso (Moderator)
- President | Dominican Association of Health Tourism
- René Grullón
- Executive President | Popular Group
- Steven Puig
- President | Banco BHD
- Edgar Iván Del Toro
- Executive President | Banco Caribe
- Ysidro García
- Executive Vice President | Banreservas
- Felipe Amador
- CEO | Advanced Asset Management
PANEL: Accreditations and Certifications: Pillars of Quality and Safety in Health Tourism
International accreditations and certifications are essential to guarantee quality and safety standards, as they strengthen patient confidence, improve the competitiveness of destinations and ensure compliance with demanding regulations.
12:10 – 12:50 p.m.
- Dr. Gastón Gabin (Moderator)
- CEO | INTEGRA
- Michael Giuliano
- President | Planetree
- Dr. Gerardo Mesa
- Director of Accreditation and Licensing | Ministry of Public Health and Social Assistance
- Bill Cook
- Director of Operations and Business Development | Global Healthcare Accreditation (GHA)
- Guillermo Borel
- CEO | AhoraDoctor – HIMSS Certified Partner Latin America
PANEL: Innovations and Advances in Healthcare in the Dominican Republic
In the country, we have accreditations and the implementation of international protocols, as well as advanced technologies in diagnosis and treatment, such as high-resolution magnetic resonance imaging and surgical robots. These innovations improve the accuracy and efficacy of diagnoses and treatments, strengthening the quality of services and patient safety.
12:50 – 1:30 p.m.
- Franklin Glass (Moderator)
- Executive President | Dominican Chamber of Insurers and Reinsurers (CADOAR)
- Dr. Julián Sued
- President of the Council | Unión Médica del Norte
- Dr. Mauro Barrantes Santamaría
- Technical Director | Clinical Laboratory Reference
- Sergio Blasco
- General Manager | HOMS
- Jesús Fernandes
- Executive President | Clínica Abreu
LUNCH
1:30 – 2:40 p.m.
PANEL: Designing functional spaces focused on the patient and family experience
New trends in healthcare space design focus on providing comfort and wellness, elevating both the patient experience and operational efficiency. It is essential to ensure accessibility, create warm and relaxing environments, and adopt sustainable design that provides an exceptional patient and family experience.
2:40 – 3:00 p.m.
- Kathylka González (Moderator)
- CEO | 1:1 Architecture
- Herly Valenzuela
- President | Ureval
- Jose Antonio García
- Partner | Foster + Partners
PANEL: The Future of Wellness Tourism: Emerging Trends and Their Impact on the Tourism Industry
Wellness tourism has evolved into a holistic search for physical, mental and emotional balance. Current trends such as personalization of experiences, digital disconnect tourism and sustainability in destinations will be explored, in addition to analyzing the future of the industry with the impact of emerging technologies and the growing interest in holistic retreats.
3:00– 3:30 p.m.
- Aguie Lendor (Moderator)
- Executive Vice President | ASONAHORES
- Roberto Henríquez
- Vice Minister of Tourism Service Quality | Ministry of Tourism (MITUR)
- Ricardo Felip
- President of the Tourism Committee | Official Chamber of Commerce of Spain in the Dominican Republic
- Ana García-Sotoca
- Executive Director | La Romana-Bayahibe Hotel Association (AHRB)
PANEL: The Impact of Technology on the Quality, Competitiveness, and Efficiency of Healthcare
Technology has transformed medical care, improving the quality of services, optimizing processes and reducing errors. Improving the efficiency of diagnoses and treatments, reducing waiting times and improving the patient experience. Artificial intelligence optimizes resource management and speeds up care, which is crucial for health tourists with limited time for treatment.
3:30 – 4:00 p.m.
- Fedor Vidal (Moderator)
- CEO | Arium Health
- Marcos Passarini
- CEO | SKYTEL
- Rodrigo Cargua
- Health Division Manager | HDCO Group
CONFERENCE: Improving the International Patient Experience and Access through Systems Integration
The patient is the center of care and it is essential to seek to improve his or her experience. In this context, alliances with foreign hospitals allow the exchange of knowledge and technology, training, learning of international protocols among other benefits to ensure that the latest medical advances are made available to patients to guarantee the best care.
4:00 – 4:30 p.m.
- Dra. Marcela G. del Carmen, MPH
- President | Massachusetts General Hospital / President | Massachusetts General Physicians Organization / Executive Vice President | Mass General Brigham
FINAL GATHERING
4:30 – 5:00 p.m.
This agenda is not final and will be updated on a regular basis, subject to change. © 2025
Artificial intelligence (AI) is fast becoming a transformative force in a wide range of industries, and healthcare tourism is no exception, improving personalization of care, operational efficiency, innovation and economic impact.
AI uses advanced algorithms to improve the efficiency of services, and one of its most revolutionary aspects is its ability to adapt and learn from previous experiences. We will provide a comprehensive view of how AI is changing the healthcare tourism landscape and what we can expect in the future.
Technology has transformed medical care, improving the quality of services, optimizing processes and reducing errors. Improving the efficiency of diagnoses and treatments, reducing waiting times and improving the patient experience. Artificial intelligence optimizes resource management and speeds up care, which is crucial for health tourists with limited time for treatment.
In the country, we have accreditations and the implementation of international protocols, as well as advanced technologies in diagnosis and treatment, such as high-resolution magnetic resonance imaging and surgical robots. These innovations improve the accuracy and efficacy of diagnostics and treatments, strengthening the quality of services and patient safety.
Artificial intelligence (AI) is fast becoming a transformative force in a wide range of industries, and healthcare tourism is no exception, improving personalization of care, operational efficiency, innovation and economic impact. Technology has transformed medical care, improving the quality of services, optimizing processes and reducing errors. Improving the efficiency of diagnoses and treatments, reducing waiting times and improving the patient experience. Artificial intelligence optimizes resource management and speeds up care, which is crucial for health tourists with limited time for treatment.
In the country, we have accreditations and the implementation of international protocols, as well as advanced technologies in diagnosis and treatment, such as high-resolution magnetic resonance imaging and surgical robots. These innovations improve the accuracy and efficacy of diagnostics and treatments, strengthening the quality of services and patient safety.
AI uses advanced algorithms to improve the efficiency of services, and one of its most revolutionary aspects is its ability to adapt and learn from previous experiences. We will provide a comprehensive view of how AI is changing the healthcare tourism landscape and what we can expect in the future.
This agenda is not final and is subject to change. © 2025