Inaugural Cocktail
Marriott & Aloft Hotels
Santo Domingo Piantini
Grand Ballroom
Opening event
7:30 – 10:00 p.m.
Congress Activities
Marriott & Aloft Hotels
Santo Domingo Piantini
Grand Ballroom
Registration
7:15 – 8:30 a.m.
Opening Remarks
8:30 - 8:45 a.m.
- Dr. Victor Atallah
- Minister Ministry of Public Health and Social Welfare
PANEL: Challenges, lessons learned, and opportunities in health tourism and medical tourism
Medical tourism and health tourism present a series of challenges and lessons learned that are crucial for their development and sustainability, but also offer numerous opportunities to improve the quality of medical care and contribute to the economic development of the recipient countries.
9:00 – 9:45 a.m.
- Amelia Reyes Mora (Moderator)
- President | AF Comunicación Estratégica
Vice President | Dominican Health Tourism Association (ADTS) - Dr. José Natalio Redondo
- President
Grupo Rescue - Dra. Virginia Laureano
- President
Dominican College of Dentists (CDO) - Dr. Aniceto Rodríguez Delgado
- President
Dominican Society of Plastic, Reconstructive and Aesthetic Surgery (SODOCIPRE) - Jesús Saavedra
- Sales and Marketing Manager
CEDIMAT
CONFERENCE: Leadership and Sustainability: Pillars of the Future of Health in Latin America
This theme would explore how visionary leadership drives excellence in medical tourism by fostering innovation, infrastructure development, quality certification and the creation of strategic alliances. It would also address the role of leaders in attracting international patients, the use of technology to enhance the patient experience, and building trust in healthcare services.
9:45 - 10:15 a.m.
- Dr. Henry Gallardo
- President | International Hospital Federation (IHF) Director General | Fundación Santa Fe de Bogotá
PANEL: Transformative Finance: Strategic Investment and Funding in Health and Wellness
Financing is essential for the growth and sustainability of health tourism, improving infrastructure, the quality of services and the competitiveness of destinations. They improve accessibility and complementary services, such as transportation and accommodation, making the health tourist experience more comfortable and attractive.
10:15 – 11:05 a.m.
- Dr. Alejandro Cambiaso (Moderator)
- President
Dominican Health Tourism Association (ADTS) - Luis Espínola
- Senior Executive Vice President of Business
Banco Popular Dominicano - Steven Puig
- Chairman
Banco BHD - Edgar Iván Del Toro
- CEO
Banco Caribe - Ysidro García
- Executive Vice President
Banreservas - Felipe Amador
- CEO
Advanced Asset Management
NETWORKING BREAK
11:05 – 11:25 a.m.
PANEL: Accreditations and Certifications: Pillars of Quality and Safety in Health Tourism
International accreditations and certifications are essential to guarantee quality and safety standards, as they strengthen patient confidence, improve the competitiveness of destinations and ensure compliance with demanding regulations.
11:25 – 12:05 p.m.
- Dr. Gastón Gabin (Moderator)
- CEO
INTEGRA - Dr. Gerardo Mesa
- Director of Authorization and Accreditation
Ministry of Public Health and Social Assistance - Bill Cook
- Director of Operations and Business Development
Global Healthcare Accreditation (GHA) - Guillermo Borel
- CEO
AhoraDoctor - HIMSS Certified Partner Latin America - Sandra Marcela Cortés
- Director of Nursing
Fundación Santa Fe de Bogotá – Colombia
CONFERENCE: Improving the International Patient Experience and Access through Systems Integration
The patient is the center of care and it is essential to seek to improve his or her experience. In this context, alliances with foreign hospitals allow the exchange of knowledge and technology, training, learning of international protocols among other benefits to ensure that the latest medical advances are made available to patients to guarantee the best care.
12:05 – 12:35 p.m.
- Dra. Marcela G. del Carmen, MPH
- President | Massachusetts General Hospital
President | Massachusetts Organization of General Practitioners
Executive Vice President | Mass General Brigham
PANEL: Innovations and Advances in Healthcare in the Dominican Republic
In the country, we have accreditations and the implementation of international protocols, as well as advanced technologies in diagnosis and treatment, such as high-resolution magnetic resonance imaging and surgical robots. These innovations improve the accuracy and efficacy of diagnoses and treatments, strengthening the quality of services and patient safety.
12:35 – 1:15 p.m.
- Franklin Glass (Moderator)
- Executive President
Dominican Chamber of Insurers and Reinsurers (CADOAR) - Dr. Julián Sued
- Chairman of the Board
Unión Médica del Norte - Dr. Mauro Barrantes Santamaría
- Technical Director
Referencia Clinical Laboratory - Sergio Blasco
- General Manager
HOMS - Jesús Fernandes
- Chief Executive Officer
Clínica Abreu
LUNCH
1:15 – 2:25 p.m.
PANEL: Designing functional spaces focused on the patient and family experience
New trends in healthcare space design focus on providing comfort and wellness, elevating both the patient experience and operational efficiency. It is essential to ensure accessibility, create warm and relaxing environments, and adopt sustainable design that provides an exceptional patient and family experience.
2:25 – 2:45 p.m.
- Kathylka González (Moderator)
- CEO
1:1 Arquitectura - Herly Valenzuela
- Chairman
Ureval - Jose Antonio García
- Partner
Foster + Partners
PANEL: The Future of Wellness Tourism: Emerging Trends and Their Impact on the Tourism Industry
Wellness tourism has evolved into a holistic search for physical, mental and emotional balance. Current trends such as personalization of experiences, digital disconnect tourism and sustainability in destinations will be explored, in addition to analyzing the future of the industry with the impact of emerging technologies and the growing interest in holistic retreats.
2:45– 3:15 p.m.
- Aguie Lendor (Moderator)
- Executive Vice President
ASONAHORES - Carlos Andrés Peguero
- Vice Minister of International Cooperation
Ministerio de Turismo (MITUR) - Ricardo Felip
- President Tourism Committee
Official Spanish Chamber of Commerce in Dominican Republic - Ana García-Sotoca
- Executive Director
Hotel Association of La Romana-Bayahibe (AHRB)
PANEL: The Impact of Technology on the Quality, Competitiveness, and Efficiency of Healthcare
Technology has transformed medical care, improving the quality of services, optimizing processes and reducing errors. Improving the efficiency of diagnoses and treatments, reducing waiting times and improving the patient experience. Artificial intelligence optimizes resource management and speeds up care, which is crucial for health tourists with limited time for treatment.
3:15 – 3:45 p.m.
- Fedor Vidal (Moderator)
- CEO
Arium Salud Digital - Marcos Passarini
- CEO
SKYTEL - Rodrigo Cargua
- Health Division Manager
HDCO Group - Francis Mariñez
- Vice President of Innovation
Unipago
CONFERENCE: Revolutionizing Health Tourism: The Power of AI
Artificial intelligence (AI) is fast becoming a transformative force in a wide range of industries, and healthcare tourism is no exception, improving personalization of care, operational efficiency, innovation and economic impact.
AI uses advanced algorithms to improve the efficiency of services and one of its most revolutionary aspects is its ability to adapt and learn from previous experiences. We will provide a comprehensive view of how AI is changing the healthcare tourism landscape and what we can expect in the future.
3:45 – 4:30 p.m.
- Luis Caro, PhD
- Director of Cloud Innovation and Artificial Intelligence team for LATAM
Amazon Web Services
